Privacy policy
Privacy Policy
Last updated: July 29, 2026
Cheerova LLC (“Cheerova,” “we,” “our,” or “us”) operates cheerova.com. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, place an order, contact us, or interact with our store.
Information We Collect
We may collect your name, email address, phone number, billing address, shipping address, payment details, order information, account information, and messages you send to us.
We may also collect website usage information such as IP address, device type, browser type, pages viewed, referring pages, search activity, cart activity, approximate location, cookies, and similar technologies.
If you contact us, subscribe to marketing, respond to a promotion, or use a customer service feature, we may collect the information you choose to provide.
How We Use Your Information
We use your information to process orders, accept payments, ship products, provide customer support, send order updates, respond to messages, manage returns, prevent fraud, improve our website, understand shopping activity, personalize your experience, and comply with legal, tax, accounting, and security requirements.
We may also use your information to send marketing messages, promotions, or cart reminders if you choose to receive them or where permitted by law.
Payments
Payments are processed securely through Shopify and approved payment providers. We do not store your full credit card details.
Sharing Information
We may share information with service providers that help us operate our store, including Shopify, payment processors, shipping carriers, email and SMS services, customer support tools, analytics providers, advertising partners, fraud prevention services, tax and accounting providers, and other vendors needed to run our business.
We may also share information when required by law, to respond to legal requests, to protect our rights, to prevent fraud or security issues, or in connection with a business transfer such as a sale, merger, or reorganization.
We do not sell your personal information for money.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to keep the site working, remember preferences, keep items in your cart, understand site traffic, improve performance, support analytics, and provide advertising or marketing features.
Some advertising or analytics activities may be considered “sharing” or “targeted advertising” under certain privacy laws. You may be able to manage cookie choices through your browser settings, device settings, Shopify privacy tools, or links shown on our website when available.
Email and SMS Marketing Choices
If you subscribe to email or SMS marketing, you can opt out at any time. For email, use the unsubscribe link in the message or contact us. For SMS, reply STOP if available, or contact us.
Opting out of marketing does not stop order-related messages, shipping updates, customer service replies, or legally required notices.
Data Retention
We keep order and customer information as long as needed for business, tax, accounting, fraud prevention, legal, and customer service purposes. We may keep limited records after a deletion request when required or permitted by law.
Security
We use reasonable safeguards to protect your information, but no online system is completely secure. Please use care when sharing information online.
Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
Your Privacy Rights
Depending on your location, you may have the right to request access to the personal information we have about you, correction of inaccurate information, deletion of personal information, a copy of your information, or to opt out of certain uses such as targeted advertising or sale/sharing of personal information.
California residents may have additional rights under California privacy laws, including the right to know, delete, correct, opt out of sale or sharing, and not be discriminated against for exercising privacy rights.
To make a privacy request, contact us at hello@cheerova.com. We may need to verify your identity before completing a request.
Global Privacy Control and Browser Signals
Where required by law and supported by our website tools, we may treat browser-based opt-out signals, such as Global Privacy Control, as a request to opt out of sale or sharing for that browser or device.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those websites.
Accessibility
If you need this Privacy Policy in another format, contact us and we will try to provide reasonable assistance.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last updated” date.
Contact Us
If you have questions about this Privacy Policy or want to make a privacy request, contact us at:
Cheerova LLC
6700 Springfield Center Dr, Suite I
Springfield, VA 22150
United States
Email: hello@cheerova.com
Phone: (202) 500-0714